Help center

With over 16 years of experience, Lvhang provides high-quality kitchen appliances backed by global certifications (CE, GS, RoHS), flexible customization options, and fast, reliable delivery. We support your growth with comprehensive after-sales services and marketing resources.

Yes, we provide our partners with marketing materials, product images, descriptions, and promotional content. Our goal is to help you effectively market and sell our products in your region.

Yes, we offer detailed product training, including manuals, videos, and technical support. We want to ensure that your team understands our products thoroughly and can provide accurate information to your clients

All Lvhang products are manufactured at our modern facility in Zhongshan, China. We maintain strict quality control standards to ensure that every product meets global requirements.

Specialize in kitchen appliances such as meat grinders, choppers, stand mixers, hand mixers, juicer blenders, coffee grinders, and more.

Detailed specifications for all products are available upon request. You can also find this information in our product manuals and technical sheets.

Yes, samples are available upon request. Please contact our sales team to discuss the details and costs associated with sample orders.

We offers flexible OEM/ODM services, allowing you to customize product design, features, packaging, and branding to suit your market’s specific needs. We work closely with you to ensure your products stand out.

Offers full OEM/ODM customization, including branding, packaging, product design, and functionality modifications to suit your market.

Yes, MOQs depend on the level of customization. Our team will work with you to find the best solution for your market needs.

Yes, we can customize products to comply with local regulations, including voltage, plug types, and certification standards.

The timeline for customization depends on the complexity of the project. Typically, it ranges from 30-45 days.

Provide full after-sales support, including warranties, spare parts, and technical assistance to ensure your clients are satisfied.

Replacement parts are available through our after-sales service. Simply contact our support team to arrange for parts or repairs.

Yes, we provide detailed user guides, video tutorials, and training to help your customers operate and maintain our appliances

Our products come with a 1 to 3-year warranty, depending on the product category and the terms of the agreement.

We accept various payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and other options depending on the order size and agreement.

Payment terms usually include a deposit, with the balance due before shipment. Terms are negotiable depending on the order size.

Yes, we are open to negotiating payment terms for large orders or ongoing partnerships. Our goal is to create flexible arrangements that benefit both parties. Please contact our team to discuss.

All costs, including shipping, customization, and taxes, are clearly outlined in the order contract. We maintain full transparency on all charges.

Offer a variety of shipping options including sea, air, and express delivery, depending on your location and urgency.

Standard delivery times are 25-30 days, depending on the order size, location, and customization requirements.

Yes, we provide tracking information once your order has shipped. Our logistics team ensures you have full visibility of your shipment.

If any goods are damaged during transit, please contact our support team immediately. We will guide you through the claims process and arrange replacements if necessary.